Transforming Customer and Patient Intake with Agentforce
We’re excited to kick off our new blog series The Agentforce Advantage: Unlocking AI in Salesforce showcasing innovative use cases built on Salesforce’s AI platform, Agentforce. In this first post, we’ll demonstrate how Agentforce can streamline routine business processes like customer and patient intake, providing an exceptional customer experience and freeing employees to work on […]
Getting Started with Agentforce: A Practical Approach to Salesforce’s New AI Platform
Salesforce’s latest AI innovation, Agentforce, is generating a lot of excitement—and rightfully so. With an impressive roadmap spanning Voice Agents, Intelligent Document Processing (IDP), and even image and video generation, Agentforce promises to revolutionize how businesses leverage AI. However, for many companies, the question isn’t just about what Agentforce might do in the future—it’s […]
10K’s Predictions for the Salesforce Talent Ecosystem in 2025 and Beyond
When most people think of stability in the tech market, they think of Salesforce. It’s easy to see why—Salesforce revenue has gone up and to the right every year for the past ten years. But the tides are changing. Unfortunately, Salesforce is not unique in its slowed revenue growth. Tech at large seems to be […]
10K Team Attends Workato Conference: Insights, Innovations, and Collaboration
The 10K ISV Partner team, including John Receveur and me, recently had the pleasure of attending the 2024 Automate Conference hosted by our strategic partner, Workato, in sunny San Mateo, California. This event proved to be an invaluable experience, offering a perfect blend of learning, networking, and celebration of our partnership. Here are a few […]
Meet Andre Joly, 10K’s New Vice President of Sales
Today, we proudly announce that Andre Joly has joined 10K as our first Vice President of Sales! The majority of Andre’s career has focused on sales in the Salesforce ecosystem and helping companies achieve their business goals with Salesforce. At Appirio (now Wipro), Andre went on to build and grow their Salesforce Practice in Latin […]
Top 5 Questions to Ask When Choosing a Salesforce Implementation Partner
We’ve all heard horror stories about botched Salesforce projects that leave end users high and dry and drain the budget. You may have even been the main character in one. The good news is that it doesn’t have to happen to you. By vetting your partners, you can ensure a smooth, successful project. But how […]
