Salesforce Project to Program Research

Best Practices for Highly Successful Salesforce Implementations

10K hired Dimensional Research to survey 300+ Salesforce program owners across North America and Europe to understand what structures, processes and practices lead to a higher return on investment. Download the free report today to see how your company stacks up.  

Key Findings

Majority See High ROI

97% report ROI on their Salesforce investment, with 58% reporting high ROI

(Any) Kind of Metrics Matter

24% of respondents don’t track success metrics. Of those, only 7% reported very high ROI

 

 

 

Always Use Architects

73% of those who give their implementation an A grade always use an architect

 

 

 

Release More Frequently

73% of respondents who cite very high ROI also release the most frequently

 

 

Partners Are Essential

Only 6% of respondents said they don’t work with a consultant or contractor

 

 

 

Tools Are Necessary

95% of respondents use at least one of the tools mentioned in the survey. Only 52% use a release
management tool