Dreamforce to You 2020: 10K “From Project to Program” Webinar Recap
As with nearly every aspect of our lives in 2020, this year’s Dreamforce was far from what any of us would have predicted. Salesforce, however, pulled off a value-packed lineup and we’re honored to have shared this year’s virtual event with some of the ecosystem’s brightest talent. For this year’s “Dreamforce to You” experience, 10K […]
10K Customer Case Study Webinar: Using Salesforce Community Cloud to Scale Your Business
Last week, 10K Chief Customer Officer Mike Martin sat down with Tracie Pruden, 10K customer, and the Chief Information Officer at Advanced Turf Solutions. Advanced Turf Solutions is primarily a distributor for the green industries — ie. anyone that’s growing and maintaining real grass, from golf courses, sports fields, and schools, to municipalities and lawn […]
“Ask the Expert” Webinar Series: Salesforce Change Management for Dummies
We can all probably agree that the last six months have seen us all go through more change both personally and professionally than any other six-month span in our lives. For that reason, and because change management is one of the key pillars in our Salesforce Operational Excellence Handbook, we decided to address it in […]
“Ask The Expert” Webinar Series: Always Be Learning, The Need For Ongoing Education
Investing in Salesforce is like giving your organization a gift that keeps on giving. With tri-annual releases and a vibrant user community comes non-stop innovation and new capabilities. At 10K, it’s our mission to make sure every Salesforce customer is getting the most out of Salesforce, so this may not be the first time you’ve […]
“Ask the Expert” Webinar Series: When Are You Ready For Field Service Lightning?
Call us biased, but there’s a reason Salesforce and its integrated approach is the #1 CRM platform out there. No matter your business goals, there’s almost always a Salesforce product available to manage visibility into all of your customer needs, interactions, and touchpoints. So with customer service top of mind, we wanted to address when […]
“Ask the Expert” Webinar Series: Why and When Do You Need a Salesforce Architect?
As the Salesforce ecosystem has expanded and evolved, so has the need for a Salesforce architect. An architect is one of the most requested roles in the 10K Community, not only because of the value they bring but also because they’re not easy to find. It isn’t easy to become a Salesforce architect (especially a […]
