“Ask the Expert” Webinar Series: Pardot vs. Salesforce Marketing Cloud
With Salesforce MVP’s Ines Garcia and Jared Miller It’s no secret Salesforce is much more than just a CRM. While it may have started out that way, over the years it’s evolved into an all-encompassing platform with the ability to have your clients, customers, and touchpoints all in one place. It’s a marketer’s dream. That […]
Education is the Best Way to Get More from Salesforce (Part 6 of 6-part COE Series)
The last five posts in our six-part Center of Excellence (COE) series have covered: The team roles and structures of a COE The delivery standards and processes a COE should put in place How to establish an effective governance model Why a tiered support system is vital to Salesforce success. In this last post of […]
Why a Support Process is a Vital Component of a Salesforce COE (Part 5 of 6-part COE Series)
The previous posts in our Center of Excellence (COE) series have covered everything from team roles and structures to delivery standards and processes to effective governance models for your Salesforce COE. In this post, we’ll focus on the support processes you need to establish for users and why that is vital to the success of […]
5 Tips for Working with Offshore Partners
When it comes to Salesforce configuration and development, the trend of looking outside company walls for necessary skills and expertise is nothing new. In fact, it could be the way to go. Our 2019 survey of 300+ Salesforce stakeholders found that those who reported the highest grades for their system and the most Return on […]
Working with Offshore Teams: A Q&A with Abhinav Gupta
By 10K COO Jared Miller Our CEO Nick Hamm recently wrote a post about working with offshore partners to fill Salesforce talent needs (if you haven’t read that, we recommend you start there). It had some great tips for clients on how to be more successful, however, as the person responsible for growing and nurturing […]
Working with Offshore Teams: Q&A with Ankit Arora
By 10K COO Jared Miller Did you know that developers and technical architects are not only some of the most difficult to find roles in the Salesforce ecosystem, they are also the most in-demand roles? If you’re looking for technical talent, chances are you will at some point look to an offshore partner, and likely […]
