Fresh Off the Exam: Community Cloud Certification Advice From a Salesforce Expert

Q&A With 10K Expert, Rita Leverett Part of what makes Salesforce so special is its community members and their commitment to driving the ecosystem forward through ongoing education and innovation. With the pandemic, however, we know unique circumstances may have made it more challenging to achieve new certifications. That said, since the start of COVID, […]
“Ask the Expert” Webinar Series: Salesforce Change Management for Dummies

We can all probably agree that the last six months have seen us all go through more change both personally and professionally than any other six-month span in our lives. For that reason, and because change management is one of the key pillars in our Salesforce Operational Excellence Handbook, we decided to address it in […]
What You Didn’t Know About Cloud Integration: Q&A with Marlie Andersch

We recently sat down with Marlene (Marlie) Andersch, CEO and Founder of rockITdata, to discuss all things Cloud integration. With nearly a decade of experience with Salesforce, Marlie took her expertise and started rockITdata two years ago, which among other things, specializes in implementations with a focus on integration solutions including Call Center, Field Service […]
3 Bite-Sized Salesforce Tasks You Can Get Off Your Plate Today

Whether you’ve been a Salesforce customer for one month, one year, or one decade, you’re well aware there’s no one-size-fits-all approach to making Salesforce fit perfectly within your organization. Ultimately, your Salesforce program should serve your unique end-users, specific processes, and evolving business needs and not the other way around. To make the difference between […]
“Ask The Expert” Webinar Series: Always Be Learning, The Need For Ongoing Education

Investing in Salesforce is like giving your organization a gift that keeps on giving. With tri-annual releases and a vibrant user community comes non-stop innovation and new capabilities. At 10K, it’s our mission to make sure every Salesforce customer is getting the most out of Salesforce, so this may not be the first time you’ve […]
Salesforce Announces Fast Path To Free Certifications

You can always count on a new Salesforce release to remind you of how important it is to practice ongoing education. Thanks to tri-annual releases and constant innovation by those using the platform, Salesforce is always challenging us to get more value from our investment. So with the launch of the Summer ‘20 release last […]