2021 Will Be Another Game-Changing Year for the Salesforce Ecosystem
Listen, 2020 was not easy on anyone. But through the tragedies, uncertainty, and upheaval to just about every aspect of normal life, there were some major positive changes that will have long-lasting effects on how we work, learn, and build community, especially in the Salesforce ecosystem. 2020 forced three major shifts With the pandemic forcing […]
10K’s 3rd Annual Salesforce Talent Ecosystem Research Reflects the Ups and Downs of 2020
It’s 2020 and things look a lot different than they did a year ago when we released our 2019 Salesforce Talent Ecosystem research report. This time last year, Salesforce was gearing up to welcome 171,000 people to Dreamforce in San Francisco. The ecosystem was buzzing about IDC’s prediction that Salesforce could create more than 4.2 […]
10K Announces Certification Scholarships for Its Salesforce Experts
In times like these, there are few certainties. We still don’t know when things will get back to “normal,” and we’re still waiting to see the full impact the global quarantine will have on the economy and the consulting industry. While some of the Experts in our 10K Community have more work than they can […]
A Practical Guide to Starting Up in the Salesforce Ecosystem
Have you been considering going out on your own, becoming your own boss and embracing entrepreneurship in the Salesforce ecosystem? Whether it’s as an independent contractor or building your own big company, this post is for you. As someone who’s been in your current position, I understand how intimidating it can be with a level […]
Education is the Best Way to Get More from Salesforce (Part 6 of 6-part COE Series)
The last five posts in our six-part Center of Excellence (COE) series have covered: The team roles and structures of a COE The delivery standards and processes a COE should put in place How to establish an effective governance model Why a tiered support system is vital to Salesforce success. In this last post of […]
Why a Support Process is a Vital Component of a Salesforce COE (Part 5 of 6-part COE Series)
The previous posts in our Center of Excellence (COE) series have covered everything from team roles and structures to delivery standards and processes to effective governance models for your Salesforce COE. In this post, we’ll focus on the support processes you need to establish for users and why that is vital to the success of […]