Process that Speeds, Not Slows: Establishing an Effective Governance Model for Salesforce (Part 4 of 6-Part COE Series)
If you asked most companies why they bought Salesforce, “speed” or “agility” would probably top the list. Companies gravitate to a platform like Salesforce because they want a tool that will help them automate time-consuming manual processes and capitalize on new opportunities faster than what is currently possible with their existing systems. If a company’s […]
How to Build a Well Oiled Delivery Machine for Your Salesforce COE (Part 3 of 6-part COE series)
Our last blog in the Center of Excellence (COE) series described the team, roles and structure that will help organizations run a highly successful Salesforce program. In this blog, we’ll focus on how those experts work together and execute in the most efficient and productive way possible. Let’s start at the beginning. The purpose of […]
The Roles and Structure That Guide a Successful Salesforce COE (Part 2 of 6-part COE series)
At 10K, we tackle many business and technical challenges. However, one of the most rewarding initiatives is helping set our customers up for long-term success by designing and building a Salesforce Center of Excellence (COE). As I mentioned in my last blog, “Why a COE should be the CEO of your Salesforce program,” if you’re […]
Why a COE should be the CEO of your Salesforce Program (Part 1 of 6-part COE series)
When I started my consulting career in the Salesforce ecosystem, I had never heard the term “COE”, much less did I know how critical it was to the fabric of multi-year business enablement programs. I came to know firsthand about the concept of a Center of Excellence while working with a global medical device company […]