10K Customer Case Study Webinar: Using Salesforce Community Cloud to Scale Your Business
Last week, 10K Chief Customer Officer Mike Martin sat down with Tracie Pruden, 10K customer, and the Chief Information Officer at Advanced Turf Solutions. Advanced Turf Solutions is primarily a distributor for the green industries — ie. anyone that’s growing and maintaining real grass, from golf courses, sports fields, and schools, to municipalities and lawn […]
How to Vet Salesforce Consultants the 10K Way
By Jared Miller, 10K COO Since the start of COVID, we know you’ve been hearing a lot about “the new normal” and the new way of working. With the accelerated rise of remote work and restructuring of companies and their traditional workforces (large-scale layoffs, furloughs, etc.), there are now more independent consultants in the ecosystem […]
“Ask the Expert” Webinar Series: Salesforce Change Management for Dummies
We can all probably agree that the last six months have seen us all go through more change both personally and professionally than any other six-month span in our lives. For that reason, and because change management is one of the key pillars in our Salesforce Operational Excellence Handbook, we decided to address it in […]
What You Didn’t Know About Cloud Integration: Q&A with Marlie Andersch
We recently sat down with Marlene (Marlie) Andersch, CEO and Founder of rockITdata, to discuss all things Cloud integration. With nearly a decade of experience with Salesforce, Marlie took her expertise and started rockITdata two years ago, which among other things, specializes in implementations with a focus on integration solutions including Call Center, Field Service […]
3 Bite-Sized Salesforce Tasks You Can Get Off Your Plate Today
Whether you’ve been a Salesforce customer for one month, one year, or one decade, you’re well aware there’s no one-size-fits-all approach to making Salesforce fit perfectly within your organization. Ultimately, your Salesforce program should serve your unique end-users, specific processes, and evolving business needs and not the other way around. To make the difference between […]
“Ask The Expert” Webinar Series: Always Be Learning, The Need For Ongoing Education
Investing in Salesforce is like giving your organization a gift that keeps on giving. With tri-annual releases and a vibrant user community comes non-stop innovation and new capabilities. At 10K, it’s our mission to make sure every Salesforce customer is getting the most out of Salesforce, so this may not be the first time you’ve […]
