Superhuman Sales: Turning Call Insights into Action
The Challenge: Post-Call Follow-Up That Never Happens Ask any sales rep what happens after a great prospect call, and you’ll often hear the same story: the conversation was engaging, the deal is moving along… but Salesforce updates? Not so much. Between back-to-back meetings and competing priorities, important deal insights often stay trapped in call recordings […]
Superhuman Sales: Opportunity Creation Made Easy
The Challenge: Opportunity Creation That Feels Like Work For sales reps, creating a new opportunity in Salesforce can feel like paperwork instead of selling. Hunting down the right account, clicking through dozens of fields, and remembering what’s required eats up valuable time. It’s not just tedious for reps – it often results in incomplete pipeline […]
Exploring AI Voice Agents for Scalable Customer Support
The State of B2B Phone Support: Long Waits, Dropped Calls, Strained Teams When B2B customers pick up the phone, they want fast, accurate help – but the reality is often disappointing: Contact centers aim for the “80/20 rule” (80% of calls answered by a human within 20 seconds), yet waits often stretch well past a […]
Smarter Leads, Stronger Pipeline: Headless Lead Enrichment
Introducing our new Blog Series This post kicks off our new series: Superhuman Sales: Accelerating Sales with Agentforce. The goal is simple: show how AI can make sales reps more efficient and productive. In today’s competitive environment, reps need to spend less time on manual tasks and more time connecting with customers. Intelligent deployments of Agentforce […]
Driving Student Applications with Agentforce on WhatsApp and SMS
At 10K, we love uncovering new ways Agentforce can transform real-world processes. This latest demo, built by 10K Expert Shamina Mossodeea, shows how an AI agent can change the game for university admissions teams struggling to keep prospective students engaged. By combining the reach of WhatsApp and SMS with the intelligence of Agentforce, schools can […]
Field Service Scheduling at the Speed of Now
In field service, timing is everything. Whether maintaining medical devices, repairing manufacturing equipment, or servicing home systems, getting the right technician on site quickly is critical to keeping operations running and customers happy. Yet scheduling often requires time-consuming checks for availability, skills, location, and SLAs – delaying response times and increasing dispatcher workload. 10K’s latest […]