Smarter Leads, Stronger Pipeline: Headless Lead Enrichment
Introducing our new Blog Series This post kicks off our new series: Superhuman Sales: Accelerating Sales with Agentforce. The goal is simple: show how AI can make sales reps more efficient and productive. In today’s competitive environment, reps need to spend less time on manual tasks and more time connecting with customers. Intelligent deployments of Agentforce […]
Driving Student Applications with Agentforce on WhatsApp and SMS
At 10K, we love uncovering new ways Agentforce can transform real-world processes. This latest demo, built by 10K Expert Shamina Mossodeea, shows how an AI agent can change the game for university admissions teams struggling to keep prospective students engaged. By combining the reach of WhatsApp and SMS with the intelligence of Agentforce, schools can […]
Field Service Scheduling at the Speed of Now
In field service, timing is everything. Whether maintaining medical devices, repairing manufacturing equipment, or servicing home systems, getting the right technician on site quickly is critical to keeping operations running and customers happy. Yet scheduling often requires time-consuming checks for availability, skills, location, and SLAs – delaying response times and increasing dispatcher workload. 10K’s latest […]
Empowering Experts at Scale: How AI Agents Are Enhancing the 10K Community Experience
At 10K, our community of top-tier Salesforce experts is at the heart of everything we do. To keep them supported, engaged, and productive, we’ve introduced an Agentforce-powered Service Agent into our Experience Cloud work management platform, 10K Connect. From onboarding to billing, this intelligent assistant helps experts get the answers they need – fast – […]
Elevating the University Admissions Experience with Agentforce
In higher education, first impressions matter—and for many prospective students, that first impression begins with the admissions process. But anyone who’s navigated an application portal knows how quickly excitement can turn into confusion: unfamiliar terminology, missing documents, unanswered questions about campus life or financial aid. It’s no surprise that application abandonment is a persistent challenge […]
Autonomous Selling: Converting Sales with Agentforce CPQ Agents
Imagine effortlessly converting website visitors into deals; no more endless follow-ups, manual quoting, or nagging reminders. Picture this: an intelligent agent that autonomously engages prospects, provides accurate product details, generates precise quotes, and even finalizes agreements, all without human intervention. With Salesforce Agentforce, this isn’t just imagination – it’s reality. The Use Case: From […]