Transforming Customer and Patient Intake with Agentforce
We’re excited to kick off our new blog series The Agentforce Advantage: Unlocking AI in Salesforce showcasing innovative use cases built on Salesforce’s AI platform, Agentforce. In this first post, we’ll demonstrate how Agentforce can streamline routine business processes like customer and patient intake, providing an exceptional customer experience and freeing employees to work on […]
Getting Started with Agentforce: A Practical Approach to Salesforce’s New AI Platform
Salesforce’s latest AI innovation, Agentforce, is generating a lot of excitement—and rightfully so. With an impressive roadmap spanning Voice Agents, Intelligent Document Processing (IDP), and even image and video generation, Agentforce promises to revolutionize how businesses leverage AI. However, for many companies, the question isn’t just about what Agentforce might do in the future—it’s […]
10K Team Attends Workato Conference: Insights, Innovations, and Collaboration
The 10K ISV Partner team, including John Receveur and me, recently had the pleasure of attending the 2024 Automate Conference hosted by our strategic partner, Workato, in sunny San Mateo, California. This event proved to be an invaluable experience, offering a perfect blend of learning, networking, and celebration of our partnership. Here are a few […]
Innovation Expedition: 10K Connect 2023 Highlights
As 2023 comes to a close, it’s rewarding and fun to reflect on what has been delivered across 10K Connect, our purpose-built Work Management and DevOps platform. Major advances touched virtually every facet of Connect, driving new dimensions of efficiency, visibility, and collaboration for our community of experts and customers. Streamlined Work Management Several powerful enhancements […]
5 Tell-Tale Signs Your Salesforce Admin Needs Help
For small businesses or mid-sized companies early in their Salesforce journey, having one full-time employee (FTE) in the Salesforce Administrator position is generally the right place to start. But as your organization’s needs grow and you expand your Salesforce program, the expectations and workload involved can be too much to put on one person alone. […]
