“Ask the Expert” Webinar Series: From Salesforce Admin to Entrepreneur
Our inaugural webinar, “From Salesforce Admin to Entrepreneur,” provides personal and practical advice to those who are thinking about starting or expanding a business in the Salesforce ecosystem. 10K CEO Nick Hamm, and 10K Chief Customer Officer, Mike Martin, cover everything from finding the right advisors, to creating growth plans, to developing contingency plans in […]
Why a Support Process is a Vital Component of a Salesforce COE (Part 5 of 6-part COE Series)
The previous posts in our Center of Excellence (COE) series have covered everything from team roles and structures to delivery standards and processes to effective governance models for your Salesforce COE. In this post, we’ll focus on the support processes you need to establish for users and why that is vital to the success of […]
Process that Speeds, Not Slows: Establishing an Effective Governance Model for Salesforce (Part 4 of 6-Part COE Series)
If you asked most companies why they bought Salesforce, “speed” or “agility” would probably top the list. Companies gravitate to a platform like Salesforce because they want a tool that will help them automate time-consuming manual processes and capitalize on new opportunities faster than what is currently possible with their existing systems. If a company’s […]
How to Build a Well Oiled Delivery Machine for Your Salesforce COE (Part 3 of 6-part COE series)
Our last blog in the Center of Excellence (COE) series described the team, roles and structure that will help organizations run a highly successful Salesforce program. In this blog, we’ll focus on how those experts work together and execute in the most efficient and productive way possible. Let’s start at the beginning. The purpose of […]
Event: Join us at WITness Success (July 26-27 in Nashville)
Join 10K CEO, Nick Hamm, and CCO, Mike Martin, at the definitive event for Salesforce women in technology for a thought-provoking talk on why you should join the wonderful world of freelancing. “Admin to Entrepreneur” walks would-be founders through the thought processes and tangible steps required for starting your own business in the Salesforce ecosystem. […]
An Overview of the 10K Connect Platform
By Matthew Lamb, CTO If you’ve worked with 10K in the past, you’re probably familiar with 10K Connect, our secret weapon that helps you get the most out of your relationship with us. If you’re not, I’m excited to introduce you to our platform and provide a brief overview of everything it can do. Let’s […]
