Scaling Smarter Service: How AI Agents Are Transforming Order Support
In our continued exploration of Agentforce, we’re excited to share another real-world use case that shows how autonomous agents can solve everyday business challenges. This time, we’re focusing on a solution that transforms customer order support—delivering faster resolutions, greater efficiency, and a better experience for customers and service teams. The Challenge In today’s digital […]
Reimagining Tiered Support with Salesforce AI
In our first installment of The Agentforce Advantage: Unlocking AI in Salesforce blog series, we explored how Salesforce’s Agentforce platform can transform customer and patient intake. Today, we’re continuing that journey with a new use case that showcases the power of combining Einstein Bots and Agentforce Service Agents to deliver smarter, more efficient tiered support. […]
Transforming Customer and Patient Intake with Agentforce
We’re excited to kick off our new blog series The Agentforce Advantage: Unlocking AI in Salesforce showcasing innovative use cases built on Salesforce’s AI platform, Agentforce. In this first post, we’ll demonstrate how Agentforce can streamline routine business processes like customer and patient intake, providing an exceptional customer experience and freeing employees to work on […]
