Long-time Salesforce MVP and Former Head of Appirio’s Indianapolis Delivery Center Joins 10K to Drive Customer Success Using 10K’s Unique Talent Brokerage Model
Louisville, KY — Feb 26, 2019 — 10K Advisors, a modern Salesforce consultancy built for the new way people work, today announced Mike Martin as its first ever Chief Customer Officer. Mike joins 10K from Appirio, a Wipro company, where he held numerous roles including Salesforce consultant, technical team lead, and account executive. He most recently led Appirio’s Indianapolis Delivery Center, where he headed the company’s efforts to recruit and train the next generation of Salesforce talent.
“Our customer and expert relationships are our two most important assets as a company. In order to ensure each one of our customers has a world class experience, 10K is creating a role focused exclusively on customer success and we think we have the perfect person for that role,” said Nick Hamm, CEO of 10K Advisors. “I first met Mike as a customer, then we became colleagues and fellow Salesforce MVPs for the past decade. I strongly believe his breadth of capabilities, technical experience, passion, and positivity will take our customer relationships, and 10K as a company, to the next level.”
As 10K’s Chief Customer Officer, Mike will be responsible for building on 10K’s existing relationships and helping customers go beyond a reactionary Salesforce project model and move toward true Salesforce Program Management. As a member of 10K’s leadership team, he will also help advance 10K’s unique on-demand talent model for the benefit of both 10K’s customers and its community of Salesforce experts.
“We’ve moved into a services-based economy, where people can access the goods and services they need without having to own anything,” said Mike Martin, CCO at 10K Advisors. “Companies can now get hard-to-find skills and talent on-demand the same way that they can get software and infrastructure on-demand. I’m excited to make our customers wildly successful working in this new model.”
More resources:
Read more about Mike’s new role on the 10K blog
Connect with Mike on LinkedIn
Communicate with Mike on Twitter
About 10K Advisors
10K Advisors is a modern consultancy that provides mid-to-large size companies with on-demand access to proven Salesforce talent. Its unique model is flexible, easy to manage and delivers the results business leaders need without the headaches and over-promises they’ve come to expect from traditional technology consultancies. With a mission to give people the freedom to excel at the work they love,10K prides itself on creating a trusted community of experienced Salesforce architects, admins, developers and industry experts who get to focus on what they love and deliver great results. More information about 10K can be found at www.10kview.com or by following 10K on Twitter or LinkedIn.
