Today’s high-tech leaders are under pressure to deliver growth while controlling cost, all in a market where CAC (customer acquisition cost) is rising, buying cycles are slowing, and operational complexity is expanding faster than teams can keep up. AI represents a turning point, but only when it is deployed with the right architectural approach.
To help executives navigate this shift, 10K has released a new white paper that outlines a pragmatic, scalable framework for AI-native operations built on Salesforce. It distills what we have learned implementing autonomous agents across sales, service, and internal operations for some of the most innovative software companies in the world.
This blog gives you a brief executive overview. The full paper offers the complete model, data, and guidance.
At the center of the white paper is 10K’s perspective on a new operating model: the AI-CRM Flywheel. When AI agents operate inside a unified Salesforce environment with clean, structured data, each agent makes every other agent smarter. That creates compounding value for CIOs and CFOs who need scalable efficiency, not one-off wins.
“Accurate and effective agents create better data. Better data enables more sophisticated agents. More sophisticated agents generate more efficiency. The cycle accelerates.”
This model reflects what we see in real implementations: the first agent improves data quality, the next benefits from that foundation, and the advantage grows quarter after quarter. Companies that start now will have a structural lead in both cost and customer experience.
Why This Matters for CIOs and CFOs
The full white paper explains how this model reshapes both the technology strategy and the economics of revenue operations. A few highlights covered in more detail inside:
- How unified CRM data radically improves agent performance
- How early AI investments compound in value over time
- How AI agents reduce operating costs while improving customer experience
- Why starting with the right use case accelerates organizational learning and ROI
These insights are designed specifically for senior leaders who are responsible for spending wisely and scaling intelligently.
Download the Complete Framework
For CIOs and CFOs charting their AI strategy, this white paper provides a clear, actionable perspective from 10K on what works, what does not, and how to build an AI-native organization without adding complexity.
➡️ Download the full white paper:
How High Tech Leaders Are Transforming Customer Journeys with Salesforce + AI; A Strategic Framework for CIOs and CFOs, by 10K