10K Artificial Intelligence Acceptable Use and Data Privacy Policy

The terms of this Artificial Intelligence Acceptable Use and Data Privacy Policy (“Agreement”) are hereby acknowledged and entered into between 10K ADVISORS, LLC(“Company”) and the “Expert”. This Agreement outlines the best practices and regulations the Expert must adhere to regarding data privacy and the responsible use of artificial intelligence technologies. 

The Company desires to grant access to systems and tools, including but not limited to, 10K Connect work management and DevOps portal, 10K Lodge Slack collaboration community, 10K Climb learning management system, and Google Workspace to Expert.

The Expert desires to use Company systems and tools for the purposes of collaborating with the Company’s agents, partners, and customers, participating in educational content, and/or rendering professional services either directly to Company or to customers of Company on Company’s behalf.

The Company and Expert agree as follows:

1. Definitions (all other defined terms herein shall have the meanings as described within the context of this Agreement).

Data” means any information that is stored in electronic or physical form, and that can be used to identify an individual or a business entity. This includes, but is not limited to:

  • Personal information such as names, addresses, phone numbers, and social security numbers.
  • Customer or Company information, such as financial data, customer lists, product designs, and metadata.

AI tools” means any software or hardware that uses artificial intelligence to perform tasks that would otherwise require human intelligence. This includes, but is not limited to:

  • Large Language Models
  • Chatbots
  • Machine learning algorithms
  • Natural language processing (NLP) tools
  • Computer vision tools
  • Speech recognition tools


2. Data Privacy

2.1. Consent and Authorization

Expert must obtain proper consent from individuals before collecting, processing, or storing their Data. Expert should clearly explain the purpose for which the Data is being collected and seek consent according to applicable privacy laws and regulations.

2.2. Data Storage and Security

All Data stored by the Expert shall be done so in a secure and encrypted manner, using only Company systems and tools. Expert shall take reasonable measures to protect any and all Data from unauthorized access or data breaches. 

2.3. Data Use and User Rights

Expert should limit the use of Data to the purpose for which it was collected, ensuring compliance with relevant privacy laws. Individual privacy rights such as access, rectification, erasure, and objection must be respected. Expert should prioritize data minimization and anonymization when possible to protect user privacy. 

2.4 Unauthorized Access

Expert must notify the Company immediately regarding any unauthorized access to or disclosure of Data. 

3. Artificial Intelligence (AI) Acceptable Use

3.1 Expert must consult with the Company to determine if the usage of AI or third-party tools is allowed for a specific customer

Before using any third party AI tools on a 10K project, Expert must obtain permission from the 10K Client Partner assigned to the customer. If uncertain, Expert should refrain from using AI tools until obtaining explicit permission from an authorized representative of the Company. Expert must be transparent about the use of AI technologies and clearly communicate when AI is being used to process or analyze Data to avoid misinformation or deception.

3.2 Expert must always anonymize all Data input into an AI tool

Expert must ensure that all customer names, personal information, record IDs, specific URLs (including Salesforce URLs), custom object names, overly descriptive variable/method/class names, etc., are removed before using AI tools. Expert must not share proprietary or confidential information of 10K, customers, or any other third parties.

3.3 Expert should only use AI tools for their designated purposes

Acceptable use includes tasks such as obtaining answers to questions, generating text, writing test plans, summarizing content, and generating ideas for code/configuration.
Unacceptable use includes engaging in any illegal, defamatory, obscene, or otherwise harmful activities. Expert must not use AI tools in a way that may harm the Company’s reputation or goodwill.

3.4 Expert should exercise caution and not inherently trust the responses received from AI tools

When generating materials, it is crucial to perform a detailed review of the AI-generated responses and make necessary adjustments before incorporating them into the project’s deliverables or work products.

3.5 Expert should exercise caution when inputting code or content they did not create themselves into an AI tool

Expert should avoid using unfamiliar blocks of code or content and inputting them into any AI tool. This precaution exists to ensure safety, privacy, and confidence in the Data entered into AI tools.

4. Prohibited Activities

4.1. Data Misuse

Expert is strictly prohibited from unauthorized access, disclosure, alteration, or destruction of Data. Data should not be sold or shared with third parties without written consent from the Company.

4.2. Discriminatory Practices

Expert must not use Data or systems in a manner that discriminates against individuals or groups based on factors such as race, gender, religion, sexual orientation, or disability.

4.3. Malicious Use

Expert must not attempt to use Data or systems for malicious activities, including but not limited to hacking, spreading malware, or engaging in fraudulent practices.

4.4. Regulatory Violations

Expert must comply with all applicable laws, regulations, and industry standards related to data privacy and AI use.

5. Consequences of Non-Compliance

Company reserves the right to issue a warning to Expert in the event that any terms of this Agreement are violated. Company reserves the right to delete any information shared or posted by the Expert that violates this Agreement.

Failure to comply with this Agreement may result in the termination of access to the Company’s systems and tools, and Expert contracts with the Company may be terminated. Legal action may be taken in the case of severe misconduct or breach of privacy regulations. 

6. Modification

Company reserves the right to modify this Agreement at any time, in its sole discretion. Company will provide written notification of any material change to this Agreement to the Expert. Expert is responsible for staying informed and up-to-date with the latest version of this Agreement. By continuing to access and use our systems and tools, Expert acknowledges their ongoing commitment to adhere to this Agreement.